Shipping and Delivery Policy

Effective Date:

Last Updated: October 1, 2026

Thank you for choosing First Choice Shipping Containers. This Shipping & Delivery Policy explains our shipping coverage, shipping fee, order processing times, delivery estimates, and delivery requirements for orders placed through www.firstchoiceshippingcontainers.com.

Shipping availability and delivery times may vary based on product availability, delivery location, site access, and transportation requirements.

1. Shipping & Delivery Availability

We provide shipping and delivery services to eligible locations within the United States.

Delivery availability may depend on:

  • Product type, size, and availability.

  • Quantity ordered.

  • Delivery address.

  • Site accessibility.

  • Ground conditions.

  • Transportation availability.

  • Required delivery equipment.

Before placing an order, customers should ensure that the delivery address and site are suitable for container delivery.

2. Flat Shipping Fee

A flat shipping fee of $450 applies to eligible container orders delivered within the United States.

The $450 shipping fee covers standard delivery to eligible delivery locations.

Additional charges may apply only where extra services or special delivery requirements are necessary, including:

  • Restricted or difficult site access.

  • Special loading or unloading requirements.

  • Additional delivery equipment.

  • Storage or redelivery.

  • Customer-requested delivery services.

  • Site conditions that require additional transportation services.

If additional charges are required, we will communicate the applicable charges before the order is finalised whenever reasonably possible.

3. Order Processing Time

Orders are processed during normal business days, Monday through Friday, excluding applicable holidays.

Standard orders are generally processed within 1–3 business days after payment has been received and the order has passed any required verification.

Processing time may depend on:

  • Product availability.

  • Payment confirmation.

  • Order verification.

  • Delivery address confirmation.

  • Customisation or modification requirements.

  • Delivery scheduling.

Processing time is separate from transportation and delivery time.

Custom-built, modified, or special-order products may require additional preparation time. Any applicable additional lead time will be communicated before or during order fulfilment.

4. Estimated Delivery Time

Standard delivery is generally estimated at 3–7 business days after order processing is complete.

The 3–7 business day timeframe is an estimated delivery period and is not a guaranteed delivery date.

Delivery times may vary due to:

  • Product availability.

  • Delivery location.

  • Carrier scheduling.

  • Transportation conditions.

  • Site access requirements.

  • Weather.

  • Road restrictions.

  • Public holidays.

  • Other circumstances affecting transportation.

If a significant delay affects an order, we will make reasonable efforts to provide an update.

5. Delivery Requirements

Customers are responsible for ensuring that the delivery site is suitable and accessible before delivery.

Customers should ensure that:

  • The delivery address is accurate and complete.

  • There is sufficient space for the delivery vehicle and container.

  • The access route is suitable for the required delivery equipment.

  • Ground conditions are suitable for delivery.

  • Any required site permissions or preparations have been completed.

  • An authorised person is available to receive the delivery when required.

Additional charges may apply if delivery cannot be completed because of inaccurate information, restricted access, unsuitable ground conditions, or other customer-related delivery issues.

6. Delivery Inspection

Customers should inspect the container or other products at the time of delivery whenever reasonably possible.

If visible damage, missing components, or a significant discrepancy is identified, customers should:

  • Take clear photographs of the product and any visible damage.

  • Note the issue with the delivery provider where possible.

  • Contact First Choice Shipping Containers promptly.

Email: sales@firstchoiceshippingcontainers.com
Phone: +1 (979) 365-0023

We will review reported delivery issues and provide an appropriate resolution in accordance with our applicable policies.

7. Tracking and Delivery Updates

Delivery information may be provided when available from the applicable carrier or transportation provider.

Container deliveries may be scheduled directly with the customer rather than using standard parcel tracking.

Where available, delivery updates may be provided by email, telephone, or through the transportation provider.

8. Failed or Rescheduled Deliveries

If delivery cannot be completed because of incorrect customer information, unavailable access, unsuitable site conditions, or other customer-related circumstances, additional delivery, storage, transportation, or redelivery charges may apply.

Examples include:

  • Incorrect or incomplete delivery address.

  • Insufficient access for the delivery vehicle.

  • Unsuitable ground conditions.

  • Customer or authorised recipient unavailable when required.

  • Delivery site not prepared.

  • Delivery refused without an applicable reason.

Any additional charges will be communicated based on the circumstances and services required.

9. Lost or Damaged Shipments

If an order is lost or damaged during transportation, please contact us promptly.

Email: sales@firstchoiceshippingcontainers.com

Please provide:

  • Order number.

  • Delivery or tracking information, if available.

  • Description of the issue.

  • Clear photographs or supporting documentation.

We will review the matter and, where appropriate, work with the applicable transportation provider to resolve the issue.

10. International Orders

Our standard website shipping service is intended for eligible delivery locations within the United States.

International delivery is not included in the standard $450 flat shipping fee and is not available unless specifically arranged and confirmed.

Where international delivery is available, shipping charges, taxes, duties, customs requirements, and delivery terms will be communicated separately before the order is finalised.

11. Returns and Shipping Charges

The $450 shipping fee and other completed delivery or transportation charges may be non-refundable, subject to the circumstances of the return and our Returns & Refunds Policy.

If a return is approved, return transportation costs and any applicable shipping deductions will be handled in accordance with our Returns & Refunds Policy.

If a delivery issue results from an error by First Choice Shipping Containers or an eligible damaged or defective product, we will provide the appropriate resolution in accordance with our applicable policies.

12. Policy Updates

We may update this Shipping & Delivery Policy from time to time to reflect changes to our services, business operations, or applicable requirements.

The current version of this policy will be published on this page with the applicable update date.

13. Contact Information

For questions about shipping or delivery, please contact us:

First Choice Shipping Containers
Email: sales@firstchoiceshippingcontainers.com
Phone: +1 (979) 365-0023
Address: 1211 Fulghum Rd, Hutchins, TX 75141, USA
Website: www.firstchoiceshippingcontainers.com