Shipping and Delivery Policy

Effective Date: April 15, 2026

Thank you for choosing First Choice Shipping Containers. This Shipping and Delivery Policy explains how shipping, delivery availability, delivery charges, processing times, and delivery estimates are handled for orders placed through www.firstchoiceshippingcontainers.com.

Shipping availability, costs, and delivery timing may vary depending on the product, quantity, destination, site access, and delivery requirements.


1. Shipping and Delivery Availability

We provide shipping and delivery services to eligible locations within the United States.

Delivery availability depends on factors including:

  • Product type and size

  • Product availability

  • Delivery destination

  • Distance from the available inventory or dispatch location

  • Site accessibility

  • Required delivery equipment

  • Quantity ordered

Available shipping or delivery options will be displayed during checkout or confirmed as part of the order process.

If delivery cannot be completed to the address provided, we will contact you to discuss available options before fulfillment.


2. Order Processing

Orders are generally processed during normal business days, Monday through Friday, excluding applicable holidays.

Processing time may vary depending on:

  • Product availability

  • Payment confirmation

  • Order verification

  • Customization or modification requirements

  • Delivery scheduling

Processing time is separate from estimated transportation or delivery time.

Custom-built, modified, or special-order products may require additional preparation time.


3. Shipping and Delivery Charges

Shipping and delivery charges are based on the specific order and destination.

Applicable charges may depend on:

  • Delivery location

  • Product size and weight

  • Number of containers or products ordered

  • Transportation requirements

  • Required loading or unloading equipment

  • Site conditions

  • Additional delivery services requested

The applicable shipping or delivery charge will be displayed during checkout or confirmed with you before the order is finalized, depending on the order type.

We do not guarantee a single flat shipping rate for every product or destination unless that rate is specifically displayed or confirmed for the applicable order.


4. Estimated Delivery Time

Estimated delivery times vary depending on product availability, destination, transportation scheduling, and order requirements.

The applicable delivery estimate will be displayed or communicated during the checkout or order-confirmation process.

Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including:

  • Severe weather

  • Traffic or road restrictions

  • Carrier delays

  • Equipment availability

  • Site access issues

  • Public holidays

  • Natural disasters or emergencies

  • Other transportation disruptions

If we become aware of a significant delay affecting your order, we will make reasonable efforts to contact you.


5. Delivery Requirements

Shipping containers and similar products may require specialized delivery equipment and adequate site access.

Before delivery, customers are responsible for ensuring that:

  • The delivery address is accurate

  • The delivery site is accessible

  • Adequate space is available for the delivery vehicle

  • Ground conditions are suitable for delivery

  • Required permissions or site preparations have been completed

  • Someone authorized is available to receive the delivery when required

Additional charges may apply if delivery cannot be completed because of inaccurate information, restricted access, unsafe site conditions, or other circumstances outside our control.


6. Delivery Inspection

Customers should inspect the product at the time of delivery whenever reasonably possible.

If you notice visible damage, missing components, or a product that appears materially different from what was ordered:

  • Document the issue with photographs

  • Note visible damage with the delivery provider where possible

  • Contact First Choice Shipping Containers promptly

Contact:

sales@firstchoiceshippingcontainers.com
+1 (979) 365-0023

We will review the issue and determine the appropriate resolution in accordance with our applicable policies.


7. Tracking and Delivery Updates

Tracking information may be provided when tracking is available from the applicable carrier or transportation provider.

Some specialized container deliveries may use scheduled transportation rather than standard parcel tracking.

Where available, shipping or delivery updates may be provided by email, phone, or through the relevant carrier.


8. Failed or Rescheduled Deliveries

If delivery cannot be completed because of circumstances associated with the delivery location or customer-provided information, additional transportation, storage, redelivery, or related charges may apply.

Examples include:

  • Incorrect delivery address

  • Insufficient vehicle access

  • Unsafe or unsuitable ground conditions

  • Customer unavailable when required

  • Delivery refused without an eligible reason

  • Site not prepared for delivery

Any additional charges will depend on the circumstances and services required.


9. Lost or Damaged Shipments

If you believe your order has been lost or damaged during transportation, contact us promptly at:

sales@firstchoiceshippingcontainers.com

Please provide:

  • Your order number

  • Delivery or tracking information, if available

  • Description of the issue

  • Relevant photographs or documentation

We will review the matter and work with the applicable transportation provider where appropriate.


10. International Orders

Our standard website shipping and delivery services are intended for eligible United States destinations.

International shipping is not guaranteed through standard checkout.

If international delivery is specifically offered or arranged for an order, applicable shipping charges, taxes, duties, customs requirements, and delivery terms will be communicated separately before the order is finalized.

Customers should not assume that international shipping is available unless it has been expressly confirmed for their order.


11. Returns and Shipping Charges

Shipping, delivery, transportation, installation, and other completed service charges may be non-refundable depending on the circumstances.

Return transportation responsibilities and refund eligibility are governed by our Returns and Refunds Policy.

If a return is required because of an eligible error by First Choice Shipping Containers or an eligible damaged or defective delivery, we will provide instructions regarding the appropriate resolution.


12. Changes to This Policy

We may update this Shipping and Delivery Policy from time to time to reflect changes in our delivery services, business operations, or applicable requirements.

The current version will be published on this page with its effective date.


13. Contact Information

For shipping or delivery questions, contact:

First Choice Shipping Containers
Email: sales@firstchoiceshippingcontainers.com
Phone: +1 (979) 365-0023
Address: 1211 Fulghum Rd, Hutchins, TX 75141, USA
Website: www.firstchoiceshippingcontainers.com