Payment Policy
Payment Policy
Effective Date: October 1, 2026
Thank you for choosing First Choice Shipping Containers. This Payment Policy explains how payments are handled, which payment methods are available, how cancellations and refunds work, and what you can expect when paying for an order through www.firstchoiceshippingcontainers.com.
By placing an order with us, you agree to the terms outlined in this policy.
1. Accepted Payment Methods
Available payment methods are shown during checkout.
Depending on your order, you may be able to pay using:
Major credit cards.
Debit cards.
PayPal.
Bank transfer for eligible orders arranged with us in advance.
Please use only the payment methods shown at checkout or payment details provided directly by First Choice Shipping Containers.
2. Payment Processing
When you place an order, your payment may be authorised or charged depending on the payment method you select.
In some cases, additional verification may be required before we can process your order. Bank transfers must be received and cleared before an order can move forward.
Before you complete your purchase, the amount payable will be shown or confirmed. This may include the product price, applicable taxes, the $450 flat shipping fee where applicable, and any other agreed charges.
For your security, we do not intentionally store complete credit or debit card details on our website.
3. Order Confirmation and Payment Receipt
Once your order has been successfully placed, we will send an order confirmation using the contact information you provided.
Your confirmation may include:
Order number.
Products purchased.
Payment information or payment status.
Shipping and delivery details.
Applicable taxes and charges.
If you have an account with us, you may also be able to view your order information through your account.
4. Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Email: sales@firstchoiceshippingcontainers.com
Phone: +1 (979) 365-0023
Whether an order can be cancelled depends on its status and the type of product ordered.
A cancellation may not be possible if:
The product has already shipped or entered the delivery process.
Transportation or delivery has already been arranged.
The container has been customised or modified specifically for your order.
Non-refundable third-party costs have already been incurred.
If your cancellation is approved, any applicable refund will be handled according to this Payment Policy and our Returns & Refunds Policy.
We will explain any applicable cancellation charges or non-refundable costs before the cancellation is finalised.
5. Refunds
If a refund is approved, we will generally return the funds to the original payment method used for the purchase.
Once a refund has been approved, we will process it within 7 business days.
After we process the refund, your bank, card issuer, PayPal, or other payment provider may need additional time to make the funds available in your account.
Refund eligibility, return requirements, return transportation costs, and any applicable deductions are explained in our Returns & Refunds Policy.
6. Damaged, Defective, or Incorrect Orders
If your container or other product arrives damaged, defective, or materially different from what you ordered, please contact us as soon as possible.
Email: sales@firstchoiceshippingcontainers.com
Phone: +1 (979) 365-0023
To help us review the issue, please provide:
Your order number.
A description of the problem.
Clear photographs showing the product and any visible damage.
Any other relevant information or documentation.
Depending on the circumstances, we may provide a suitable resolution, which may include a repair, replacement, return, partial refund, or full refund.
7. Bank Transfers
Bank transfers may be available for eligible orders when arranged with us in advance.
If you pay by bank transfer:
Use the payment instructions provided directly by First Choice Shipping Containers.
Include your order or invoice reference as requested.
Allow sufficient time for the payment to clear.
Your order will not be processed until the funds have been received and confirmed.
If you receive payment instructions that look different from the information previously provided by us, please contact us before sending any funds.
8. Payment Security
We take reasonable steps to help keep your payment and transaction information secure.
Our website uses encrypted connections to help protect information sent through the website.
Some payments may be handled by third-party payment providers. These providers may have their own security and privacy policies.
If a payment requires additional verification, we may contact you before completing the order.
9. Pricing and Payment Errors
We make every reasonable effort to ensure that product prices and checkout information are accurate.
If we identify a pricing, payment, or technical error affecting your order, we may contact you before processing or fulfilling the order.
We will explain the issue and confirm the available options before proceeding.
10. Failed or Declined Payments
If your payment is declined or does not go through:
Check that your payment information is correct.
Contact your bank or payment provider if necessary.
Try another payment method available at checkout.
Contact us if you need assistance.
Your order may remain pending until successful payment has been received and confirmed.
11. Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes to our payment methods, services, business operations, or applicable requirements.
The latest version will be published on this page with the applicable effective date.
12. Contact Information
If you have questions about payments, cancellations, or refunds, please contact us:
First Choice Shipping Containers
Email: sales@firstchoiceshippingcontainers.com
Phone: +1 (979) 365-0023
Address: 1211 Fulghum Rd, Hutchins, TX 75141, USA
Website: www.firstchoiceshippingcontainers.com
